BlueFox is a call centre training organisation that works with companies to improve the way their people engage with their customers through their call and contact centres. We specialise in the design and delivery of customerfocused call centre training solutions for global brands across the Australasian region.
We take our inspiration from the ability of the Arctic Fox to adapt to its surroundings and climate. Agile, quick, resourceful, independent and intuitive all the things a business should be. We use these characteristics to shape our services and give your people the skills to cope with the challenges of a rapidly changing work environment.
Call centre training is provided by the BlueFox Group. Call centre training is paramount to the success of a company in today’s business environment. A successful call centre will mean a successful company. Nearly all contact by the customer with an organisation is done firstly through a call centre : so good management, telephone etiquette, training and scripting is crucial.
BlueFox services include telephone skills training for inbound and outbound Call and Contact Centres. We train agents and their managers in Call Centres and BPOs in Australia and in the Asia region