Green Lion Carpet Clean is a family-run carpet, upholstery and tile cleaning
business based in Point Cook, serving Melbourne’s western suburbs. Jin Shin does
every job himself — no call centre, no subcontractors. Services: carpet steam
cleaning (hot-water extraction), low-moisture dry carpet cleaning, couch and sofa
cleaning, fabric and leather upholstery, mattress cleaning, rug cleaning including
wool, tile and grout cleaning, timber and hard floor cleaning, pet stain and odour
treatment, and end-of-lease carpet and upholstery cleaning. The price is confirmed
before work starts and that is the price on the invoice. Fully insured, 5.0 from
over 300 Google reviews, and a 7-day satisfaction guarantee — if it is not right,
we come back and re-do it free of charge.
Green Lion started as one person with one van in Point Cook, and it is still one
person with one van. That is deliberate. Around 60 to 90 jobs a month is what one
pair of hands can do properly, so the work does not get rushed to fit another
booking in behind it.
What we say up front matters more than what we say afterwards. We do not move
furniture — you move what you want cleaned underneath. We do not force-dry carpet;
it air-dries and we tell you a realistic time before we leave. And if a carpet has
traffic-lane wear or dye damage, or a leather couch has cracked through, we say so
on the phone rather than after we have taken the money. Telling someone that costs
us the job. Telling them afterwards costs us the review.